Open Positions

We are hiring! We have a position open in our service department. Please read the description below and submit your resume to macs@geekhampton.com.

Apple Mac Computer Technician

Are you a computer technician looking for an opportunity to use your skills in a rewarding environment with room for career advancement? Are you confident with your ability to troubleshoot complex computer issues over the phone and in person? GeekHampton, Long Island's Apple Premium Service Provider, is looking for you! Come work with our crew of talented geeky-types, servicing Apple products and providing customer support in our gorgeous Hamptons’ showroom and service center.

A GeekHampton Apple Technician is a top-tier expert in the knowledge of Apple hardware and operating system servicing. You are an expert diagnostician committed to finding answers and implementing them skillfully. You understand the importance of communicating well with customers and have an unusual reserve of patience. A master of balance, you easily move from providing customer support, to making a repair, answering phone calls, to writing detailed documentation of your work. 

Your Responsibilities include:

  • Helping to check in and diagnose repairs
  • Performing break/fix repairs on Apple Mac, iPad, and iPhone devices quickly and accurately
  • Communicating with customers regarding the status of repairs and advising the best course of action
  • Focusing on customer delight, taking great satisfaction as you rebuild not only computers, but also relationships with customers
  • Maintain ongoing certifications and acquire additional certifications in Apple products and services as required

To qualify for the position, you have:

  • Computer tech background, ideally 2+ years experience working with Apple hardware and software
  • ACMT certification a plus (or the ability to obtain certification within 60 days)
  • Experience interacting with customers in person and on the phone
  • Demonstrated leadership skills in your work experience
  • Valid driver’s license is required

Our customer credo is to ensure that every customer who walks through our doors leaves feeling heard, helped and inspired. We provide exemplary service beyond the expectations set by Apple or our customers. This is truly where we shine—we provide extremely competent technical service delivered with patience, concern, and out-of-the-box problem solving.

We are committed to making GeekHampton a rewarding place to work, creating a great experience for both our customers and employees.  As a small local business we rely on input from every employee and each person has an opportunity to express his or her creative ideas.  Full-time employees receive comprehensive benefits including medical coverage and a competitive salary.

Technology Sales/Customer Service Specialist 

GeekHampton, Long Island's Apple Premium Service Provider, is looking for a Technology Sales and Customer Service specialist! Come work with our crew of talented geeky-types, selling Apple products and providing customer support in our gorgeous Hamptons’ showroom and service center.

We're looking for dedicated individuals with a passion to simplify and enhance the customer's experience. You use problem solving and people skills to create swift resolutions to our customers’ technical problems.  Are you confident with your ability to troubleshoot computer issues over the phone and in person? Do you take pride in your work, aspire to be the best, and work well “tag teaming” with others?

Key Qualifications

  • Strong people skills and a knack for problem solving
  • You are familiar with the latest Apple products
  • You are tech savvy
  • You are a fast learner and are motivated to continually learn about products and develop new skills
  • You are able to maintain composure and customer focus while troubleshooting and solving technical issues
  • You are versatile, willing to do what it takes to solve any problem and delight the customer
  • You enjoy a fast-paced and high-energy team

Your responsibilities will include:

  • Helping to check in and diagnose repairs
  • Demonstrate professionalism and exceptional product knowledge
  • Go above and beyond to ensure a great shopping experience
  • Engage in ongoing professional sales and product training

What You’ll Do:

  • Demonstrate professionalism and exceptional product knowledge
  • Go above and beyond to ensure a great shopping and problem solving experience
  • Create a consultative atmosphere to ensure a client receives the best solution possible for their needs
  • Participate to exceed sales goals for yourself and the store
  • Engage in ongoing professional sales and product training

We are committed to making GeekHampton a rewarding place to work, creating a great experience for both our customers and employees.  As a small local business we rely on input from every employee and each person has an opportunity to express his or her creative ideas.  We offer competitive benefits and salary depending on experience.