GeekHampton follows a regular inventory schedule with rotating responsibilities between staff members.
Storewide inventory occurs the first week in January of each year. Inventory is conducted when the store is closed and all available staff, including hourly and salaried, are expected to participate. Ample notice will be given to accommodate schedules.
Other Important Inventory Procedures
See Wunderlist P&P for tracking and ordering low products.
Any new purchase of a machine with a data transfer should be made into an order before going into the tech room. Collect payment for the order and invoice anything the customer is taking with them at the time. Ensure the computer has been reserved on order. Convert order to SRO and collect needed information for transfer (see setting up SRO for a computer). After the transfer, is completed, tech will invoice out machine.
IMPORTANT: All products are swiped on the sensor to demagnetize. When the security system is set off, do not tell the customer it is okay to leave. Walk over to the customer, remove each item from the bag and test it to see if it sets off the security sensor. Re-swipe if necessary. All beeping should alert us to theft, not our own inability to de-magnetize.
Every item is scanned into an invoice using the UPC code. Do not manually key in items. If the product doesn't scan, please contact a manager to help resolve the scanning issue.
Some items are difficult to scan and must be entered manually (e.g., Ethernet cables). Always double-check that you are selecting the correct attributes for the item (color, size, etc.).
When an item that is scanned returns an “Out of Stock” message, inform a manager prior to completing the transaction, so an adjustment can be made to the inventory right away. If no one is available, make the sale, print the invoice and put it on Sheryl’s desk.