GeekHampton uses the Wunderlist app for tracking many items related to working on the floor. Download the Wunderlist app or visit www.wunderlist.com to access the web version. You will be provided with a username and password by your manager.
WaitList for New Products
When a customer would like to purchase an item that has not been released yet create a new to-do item in Wunderlist with all details including the customer’s full name, phone number with area code, and which item they are waiting for and your initials. Enter any additional comments in the yellow notes field, which you can find by double clicking on the item once you’ve entered it.
Any items (keyboards, mice, power cords) that are loaned to customers must be tracked in the “Loaners” list in Wunderlist. Include customer’s name, item, where it came from (GeekBar, Tech Room) and your initials.
Enter a due date for the return and “assign it” to your name so you will receive a notice to check that the item has been returned.
When the item is returned check the completed box and the item will move down to the “Completed To-Dos” list.
When you notice items such as pens, tissues, receipt paper, etc. are low, please add them to the “Supplies” list in Wunderlist so administrative staff will know to order them.
When you notice that a product is getting low on the shelf:
Check product availability in LightSpeed
If the availability is higher than the number of products on the shelf, look for the item in storage and restock.
If the availability is 0 or lower than the number of products on the shelf, check the color dot next to the product.
A yellow dot means the item is on order. Double-click the item name and go the inventory tab to “coming” to check when the order was placed. If the date is very old, add the product code and description and your initials to the “Order Inventory” list in Wunderlist. Mention to Sheryl that the inventory was ordered a long time ago and ask if there is a problem with the order.
If the dot is red add the product code and description and your initials to the “Order Inventory” list in Wunderlist. Mention to Sheryl that the inventory was ordered a long time ago and ask if there is a problem with the order.
When adding item to Wunderlist be sure to include all variations of the code (e.g., codes for red, blue, black).
Add notes to the yellow notes area for the item in Wunderlist (e.g. “only one more on shelf”).